Terms & conditions

Welcome to Pacific Pike. The following terms and conditions guide the use of and commerce in our online shop. These terms and conditions may be adjusted from time to time. Please read before making an online purchase at Pacific Pike.

1. General
You can shop our product through our online shop. If you have any questions please contact our customer service for help at customerservice@pacificpike.com. All merchandise remains our property until payment is fulfilled. Any attempts of frauds will be reported to the police. Pacific Pike reserves the right to cancel, hold on to, or further investigate an order at suspicion, even if delivery time is affected. No other payment options in addition to those displayed at checkout are accepted. Pacific Pike holds the right to have minor deviations related how material, color, weight, measurements, or manufacturing, appear on our online shop. This also includes type faults, price, and stock changes.

2. Shipping & Delivery
Shipments are sent by U.S. Mail, UPS or FedEx depending on where you reside. The order will be sent to the address you enter at the checkout. All prices, delivery times and delivery charges will be adjusted depending on the state you would like your items shipped to. Pacific Pike will dispatch the approved orders as quickly as possible and in the order that they have been received. You will receive a tracking link along with your shipment confirmation when your package leaves the warehouse.

3. Shipping destinations and shipping fees 
Estimated delivery time is 3-5 working days if anything else is not announced.
Shipping fees specified in US Dollar (USD) will be displayed in checkout before the final payment step. Please note that these vary depending on the number of items you are purchasing.

4. Payment
When using a credit card you pay immediately at checkout.  All information concerning your credit card is encrypted and secured. WE DO NOT STORE YOUR CREDIT CARD INFORMATION. Pacific Pike reserves the right to cancel, hold on to or further investigate an order at suspicion, even if delivery time is affected.Pacific PikeE can also demand you to confirm the order separately by mail sent to the invoice address before your order is delivered.

5. Returns PolicyPlease see our separate page regarding returns.

6. Security
All information concerning your credit card is encrypted and secured. Most web browsers use symbols or the guide https:// to show that the page you are visiting is secured. Pacific Pike co-operates with Stripe for credit card payments. By law Pacific Pike has to have your approval before handling your personal information. Receiving your personal information helps us to give you good customer service and updates. We will not leave or sell your personal information to third-parties without your permission.

7. Applicable law
These Terms and Conditions and all disputes arising in connection with these Terms and Conditions or with the use of the website or with any purchase on the website shall be governed by U.S. law. Pacific Pike may modify or amend these Terms and Conditions at any moment. You are therefore asked to accept only the Terms and Conditions applicable at the time of purchase with each of your orders.

8. Ownership of right
All rights, including copyrights at PacificPike.com, remain with Pacific Pike and its subsidiaries. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

9. Privacy Policy
The personal information you forward to Pacific Pike will only be used in order to fulfill the undertakings Pacific Pike have and to assure you the best service. Pacific Pike will not let a third party see or use your personal details without your prior consent. You have the right to see your personal details upon request. Pacific Pike assumes responsibility for all personal information that you make available to us and does not pass on any information to a third party under any circumstances. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted. If you wish to end your subscription of information from PacificPike.com, please send an email to customerservice@pacificpike.com

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